by The OHVO Team | Sep 27, 2016 | Phone Voiceovers for Business
Please hold. Please wait. All lines are busy. They’re the dreaded phrases all callers can’t stand hearing. Yet, it happens. Of course it happens because you’re receiving so many calls! But while you’re busy working your magic on the phone with your callers, don’t...
by The OHVO Team | Sep 20, 2016 | Marketing, Phone Voiceovers for Business
The facts have been checked and the results are in, using a toll free phone number is good business, no matter how big your company is. Some businesses shy away from the idea, citing the costs – as the charges for calls are paid for by the business itself not the...
by The OHVO Team | Aug 30, 2016 | Customer Service, Phone Voiceovers for Business
Businesses who are affected by seasonal fluctuation tend to bunker down in the winter, restricting spending and going into a semi-hibernation. (Ski equipment and fireplace sellers… bookmark this article for January!) While most companies see the spring and summer...
by The OHVO Team | Aug 22, 2016 | Customer Service
Raise your hand if you have been in this situation while on the phone to a call center: Your contact person is trying to input your name or address and in an effort to be helpful they begin to spell it out by saying things like ‘S for sand’, or ‘B for bear’. This...
by The OHVO Team | Aug 9, 2016 | Customer Service, Phone Voiceovers for Business
Owners and managers of busy companies outsource to messaging production professionals because they want quality work, done well and on time. Most people aren’t too worried about how it all happens as long as the end result is suitable. However, some, especially those...
