Please hold. Please wait. All lines are busy. They’re the dreaded phrases all callers can’t stand hearing. Yet, it happens. Of course it...
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How a Freephone number can help any business, large or small.
The facts have been checked and the results are in, using a toll free phone number is good business, no matter how big your company is. Some...
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How’s the end of winter going for you?
Businesses who are affected by seasonal fluctuation tend to bunker down in the winter, restricting spending and going into a semi-hibernation....
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Why your contact team should use the phonetic alphabet
Raise your hand if you have been in this situation while on the phone to a call center: Your contact person is trying to input your name...
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How good on hold messaging gets made
Owners and managers of busy companies outsource to messaging production professionals because they want quality work, done well and on time....
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