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How to Craft an Engaging On Hold Message

How to Craft an Engaging On Hold Message

by The OHVO Team | Sep 27, 2016 | Phone Voiceovers for Business

Please hold. Please wait. All lines are busy. They’re the dreaded phrases all callers can’t stand hearing. Yet, it happens. Of course it happens because you’re receiving so many calls! But while you’re busy working your magic on the phone with your callers, don’t...
How good on hold messaging gets made

How good on hold messaging gets made

by The OHVO Team | Aug 9, 2016 | Customer Service, Phone Voiceovers for Business

Owners and managers of busy companies outsource to messaging production professionals because they want quality work, done well and on time. Most people aren’t too worried about how it all happens as long as the end result is suitable. However, some, especially those...
3 very important reasons why you need to update your on hold messaging

3 very important reasons why you need to update your on hold messaging

by The OHVO Team | May 9, 2016 | Marketing, Phone Voiceovers for Business

Many business owners treat on hold messaging as a set and forget task. Updating messaging regularly is yet another job in the hectic life of a business owner, and one that can feel fruitless if not done well. For those of you who find this task falls into the ‘too...
What big brands need to know about their messaging

What big brands need to know about their messaging

by The OHVO Team | Mar 16, 2016 | Customer Service, Marketing, Phone Voiceovers for Business

Bigger companies have unique needs for their on hold messaging. Ensuring consistency across many different locations and systems can be a time consuming task but it is imperative that it is done; doing so will ensure a solid brand image across the board with a...
On Hold Messages That Really Work

On Hold Messages That Really Work

by The OHVO Team | Jan 17, 2016 | Customer Service, Phone Voiceovers for Business

Any business owner knows that customers arrive at your product one of three ways; through your website, walking through the door, or over the phone. So many companies place emphasis on the first two that they forget about the importance of making a great impression...
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