Raise your hand if you have been in this situation while on the phone to a call center: Your contact person is trying to input your name...
READ MORETelephone Branding
by The OHVO Team | Apr 16, 2015 | Customer Service, Marketing, Phone Voiceovers for Business
You have no doubt spent a lot of time and money carefully crafting a brand or image for your company. After much consideration of your target...
READ MOREStriking the right phone tone
by The OHVO Team | Apr 7, 2015 | Customer Service, Phone Voiceovers for Business
Why do most people sound so different on the phone? Someone who is naturally bubbly and confident will often sound flat and uninspired when...
READ MOREHow to nail the perfect phone manner
by The OHVO Team | Mar 24, 2015 | Customer Service
Despite the prevalence of email, messaging and social media, the vast majority of business is still conducted by phone, especially the...
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