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3 very important reasons why you need to update your on hold messaging
Marketing, Phone Voiceovers for Business

3 very important reasons why you need to update your on hold messaging

by The OHVO Team | May 9, 2016 | Marketing, Phone Voiceovers for Business

Many business owners treat on hold messaging as a set and forget task. Updating messaging regularly is yet another job in the hectic life of a...

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How to defuse an angry customer on hold
Customer Service, Phone Voiceovers for Business

How to defuse an angry customer on hold

by The OHVO Team | Jun 28, 2015 | Customer Service, Phone Voiceovers for Business

Angry customers happen to every business but if your company regularly deals with a high ratio of complaints or problem solving calls, then you...

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Think about the lyrics on hold
Customer Service, Marketing, Phone Voiceovers for Business

Think about the lyrics on hold

by The OHVO Team | Jun 8, 2015 | Customer Service, Marketing, Phone Voiceovers for Business

Do you know what music is piping down the line when your customer is on hold? Is the music suitable to enhance and respect the product or...

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Recent Posts

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