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Staff Training
Customer Service, Marketing

Staff Training

by The OHVO Team | Apr 15, 2016 | Customer Service, Marketing

If you don’t already take the time to regularly stop and listen to your staff answer the phone, then you need to pencil it in your schedule....

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What big brands need to know about their messaging
Customer Service, Marketing, Phone Voiceovers for Business

What big brands need to know about their messaging

by The OHVO Team | Mar 16, 2016 | Customer Service, Marketing, Phone Voiceovers for Business

Bigger companies have unique needs for their on hold messaging. Ensuring consistency across many different locations and systems can be a time...

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Should I Use a Kiwi / Aussie Accent?
Phone Voiceovers for Business

Should I Use a Kiwi / Aussie Accent?

by The OHVO Team | Mar 3, 2016 | Phone Voiceovers for Business

There is a lot of international debate about the appeal of a Kiwi or Australian accent. Opinions range from thinking it’s attractive to a...

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Telephone Branding
Customer Service, Marketing, Phone Voiceovers for Business

Telephone Branding

by The OHVO Team | Apr 16, 2015 | Customer Service, Marketing, Phone Voiceovers for Business

You have no doubt spent a lot of time and money carefully crafting a brand or image for your company. After much consideration of your target...

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Recent Posts

  • How to create messages on hold that don’t drive away your customers
  • Why use IVR greetings on your phone system
  • The 7 Best Business Voicemail Greetings
  • Best Accounting Software for Small Businesses
  • What makes an excellent on-hold message?

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