by The OHVO Team | Sep 20, 2016 | Marketing, Phone Voiceovers for Business
The facts have been checked and the results are in, using a toll free phone number is good business, no matter how big your company is. Some businesses shy away from the idea, citing the costs – as the charges for calls are paid for by the business itself not the...
by The OHVO Team | Sep 13, 2016 | Marketing, Phone Voiceovers for Business
Those in automotive retail have a lot of expertise and information for their customers, and it can be hard to sift through the plethora of potential statements a calling customer might want to hear. How do you hit both service and sales key points in one short phone...
by The OHVO Team | Sep 6, 2016 | Customer Service, Phone Voiceovers for Business
‘Alone we can do so little, together we can do so much’ -Helen Keller Businesses big and small are coming around to the idea that to create a great workplace and even better customer experience the power of teamwork can do so much more than one individual. Companies...
by The OHVO Team | Apr 15, 2016 | Customer Service, Marketing
If you don’t already take the time to regularly stop and listen to your staff answer the phone, then you need to pencil it in your schedule. Set time aside to listen to the way they interact with customers from greeting to call end to be sure every member of staff is...
by The OHVO Team | Sep 1, 2015 | Customer Service, Marketing
You have worked hard to build your company, there’s not a single area of your business that hasn’t had the benefit of your attention and time. Now all that effort is beginning to pay off and you are getting busier with orders are increasing, how can you maintain that...
